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ITEM 1000
GUARANTEED DELIVERY
When a shipper or consignee requests delivery prior to the deadline of 12 Noon on the NEMF Standard LTL Service Day, such service will be performed subject to the following provisions:
- Shipper must clearly identify request for service by writing “Guaranteed Service” or “NT Guaranteed Service” on the original bill of lading provided to the NEMF driver at time of pickup.
- Request for service requires the use of an NEMF Guaranteed Delivery pro label that will be provided by Shipper, NEMF driver or NEMF terminal employee based on written request of service on original bill of lading (see item 1).
- Eligible shipments must be accepted by NEMF at origin no later than 6:00 PM of pickup date.
- Additional charge for service will be calculated as 25% of the net revenue based on the (*note A) paying customer’s NEMF pricing program in effect on date of shipment subject to a minimum of $63.50
- NEMF guarantees (*Notes B,C, D, & E) the delivery by the 12 Noon deadline on the NEMF Standard Service day, or the shipment will move free of all freight charges.
- Shipments requiring Carrier services of COD collection, Lift gate delivery, transfer of lading, private residence, notification prior to delivery, or extra labor are not eligible for Guaranteed delivery
NOTE A:
Paying customer determined by the payment terms as identified on the original bill of lading to which the Guaranteed pro label is affixed.
NOTE B:
Guarantee is based on mandatory adherence to Items 1 and 3 of this item.
NOTE C:
Excusable non-performance – NEMF shall not be held liable for failure to perform the provisions of this item when such failure to perform is occasioned by acts of God, fire, strikes, federal and state legislation or regulations, acts of War, acts of terrorism, customs clearance, or circumstances and/or conditions beyond the control of NEMF.
NOTE D:
Guarantee does not apply to points serviced by partner carriers, cartage agents, or shipments destined to Puerto Rico or Canada.
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