In 1977, NEMF (New England Motor Freight), then a small regional trucking
company owned by Farmland Dairy, was in ruins, almost ready to close. Enter
Mike Shevell, a man with trucking in his blood, a vision in his head and
determination in his heart.
The
story of how Shevell pulled NEMF back from the brink of failure and made it
into one of the country's foremost regional LTL (less-than-truckload) carriers
is not just a story about a man building a successful business. It's about
rebirth - of a man, his family, and his company.
Myron P. "Mike" Shevell himself was no
stranger to adversity. The son of a trucking family, he had entered the
industry in his youth, dedicated his life to it and by age 36 had worked his
way to the top of Eastern Freight Ways, then the third largest truckload
carrier in the country. In 1976, plagued by financial problems caused by an
acquired company, Eastern went out of business. Shevell's soaring career
plummeted to earth.
It was at this personal low point that the
opportunity came to buy NEMF, which was at its nadir as a business. Losing 30
cents on the dollar at the time, NEMF was a company nobody wanted. Despite the
skepticism and even outright scorn of others in the industry, Shevell
determined that both he and his new company would rise together from the ashes.
He dedicated himself to making the failing
carrier into one of the most successful LTL companies in the industry. Indeed,
had he not acquired the company when he did, NEMF might now be among the many
old line trucking companies whose obituaries have been written in the past 20
years.
Instead, NEMF today is a pinnacle on the
trucking industry landscape. With revenues in excess of $300 million annually,
NEMF has enjoyed unprecedented success in an era when industry deregulation and
economic conditions have combined to force many trucking companies to merge, be
acquired, or go out of business.
In the fiercely competitive LTL segment of the
market, NEMF has distinguished itself by providing high quality, on-time
service. This focus on error-free performance and outstanding service has
helped the company survive through some economic periods that Shevell himself
describes as "horrendous."
Under its early management, NEMF gained a
reputation as an innovator, from creating new truck insulating materials to
devising new forms of fleet insurance and bookkeeping systems. Many of these
innovations later became standard practice in the industry. Despite some
growth, however, the company remained small, with about 50 trucks and five
terminals, and was never more than a relatively minor player in the Northeast
market.
In 1972, the company was sold to the dairy, a
move that almost proved its undoing. With its new owners concentrating on their
core business and its own internal management difficulties, NEMF quickly lost
its focus, and its customer base withered. Within five years, NEMF, its fleet
dilapidated and its terminals deteriorating, was at death's door before Shevell
took it over.
Shevell had started in the trucking business as
a teenager in his native Perth Amboy, NJ, making pickups and deliveries. He
worked his way up through various executive positions in family enterprises.
He was president of the family-owned Royal Motor
Lines when the company merged with Eastern Freight Ways in 1963. Shevell served
as executive vice president and chief operating officer of the publicly-held
Eastern and, in an eight year span, increased its gross revenues more than 800
percent and its net worth nine fold.
In 1974, Eastern acquired Associated Transport,
a carrier beset by severe financial difficulties. Shevell served as president
and chief executive officer of both companies. However, by1976 Associated's
problems, combined with a major recession, proved too much even for Eastern's
solid management. When a consortium of banks backed out of a restructuring plan
at the last minute, both companies entered bankruptcy and requested to be
dissolved.
Anxious to put the Eastern catastrophe behind
him, Shevell bought NEMF from the dairy the following year. Drawing on a
lifetime of knowledge of every aspect of the trucking industry from maintenance
to marketing, Shevell developed NEMF into a thriving enterprise that now boasts
more than 6,500 pieces of equipment and recently opened its thirty-fifth
terminal.
Its service area now covers 16 Northeastern,
Mid-Atlantic and Mid-Western states from Maine to Virginia, with service also
available to Florida, Puerto Rico, and the Canadian Provinces of Ontario and
Quebec. Through service partnerships with leading carriers in other regions,
NEMF provides second-day service to 32 states, including all states east of the
Mississippi.
In 1983, the growing company, then located in
Wallington, NJ, moved to Elizabeth. The facility there houses the company's
executive offices as well as a modern, 120-door terminal conveniently located
near Newark Airport, the Ports of Newark and Elizabeth, the New Jersey Turnpike
and other major arteries, and major rail lines.
In 1994, Mike Shevell resurrected Eastern
Freight Ways as a truckload carrier, serving the same Northeastern and
Mid-Atlantic region as NEMF does in the LTL sector. Today Eastern, like its
sister NEMF, is a rapidly growing carrier, with a proven track record of
reliability, on-time performance, and outstanding customer service.
Along the way, Mike Shevell's children have
become a part of the company. His son, Jon Shevell, is vice chairman and
executive vice president, responsible for NEMF's major accounts. He is regarded
as an industry leader in the areas of sales and marketing. Daughter Nancy
Shevell is vice president for administration, and is responsible for
overall office management, including accounts receivable, corporate
communications, benefits administration and purchasing.
Mr. Shevell has brought in associates who
understand and share his vision. The team has produced astounding results. In
1989, NEMF had 12 terminals and about 1,600 employees. The company's revenues
were $60 million. Today, the Shevell Group of Companies, with 4,000 employees
and 35 terminals in 16 states, generates $300 million in revenue. That's a
phenomenal record of growth at any time, Shevell points out, but a significant
part of this growth occurred during the devastating recession of the early
'90s, when many, if not most, companies were shrinking and trucking companies
in particular were severely battered by the combined effects of the harsh
economy and the aftermath of deregulation. Shevell attributes the company's
success to the operating philosophy of always trying to exceed the customer's
expectations.
Shevell confidently predicts continued
prosperity for the company. NEMF's commitment to quality is unwavering, and
that, rather than irrational price cutting, is what attracts and retains
customers in the long run, he believes. Shevell foresees exponential growth for
the company, which expects to have over 7,000 pieces of equipment and revenues
approaching $500 million.
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