About NEMF

Mission Statement

Our mission is to be the highest growth, best value LTL carrier in the Northeast. We will accomplish this by exceeding our customers’ expectations for service and quality through flexibility, innovation, technology and hard work.

Financial Stability

NEMF stands out as one of the most financially stable regional carriers in the Northeast. We continually invest in upgrading our terminals and modernizing our fleet without resorting to onerous debt. Most importantly, NEMF is a family-owned, non-teamster carrier that can commit to a long-term partnership with you.

Information Technology

NEMF employs state of the art technology to maximize customer satisfaction and continuously invests in information technology to keep in step with our customer’s transportation needs. A suite of customer service applications are accessible on this web page.

Flexibility

NEMF has the flexibility to design unique programs to meet all of your requirements. Whether your needs require conventional solutions or complex arrangements, NEMF has the solution to your problems.

Experience

NEMF has proven experience in all phases of transportation both in domestic and foreign markets. We have specialists in: Retail, Canada, Puerto Rico, LTL/TL, Expedited Service, Just-In-Time (JIT), Sorting and Segregating, Labeling, Garment-on-Hanger (GOH), Import/Export services, and Consolidation/Distribution.

Total Quality Process

NEMF is committed to QUALITY. In order to constantly improve our service and responsiveness to your needs, we implemented a comprehensive training program which we call the NEMF Total Quality Process (TQP). We work very hard to improve the skills of our people and the QUALITY they produce. From your pickup call to on-time delivery of your freight, your shipment will be handled by people committed to QUALITY.

Accurate Rating & Billing

By choosing NEMF you can be certain of accurate rates. We also have the ability to provide “rate ponies,” “speed sheets,” and “rating diskettes.”

Terminal Network

NEMF has an excellent network of terminals strategically located to meet all of your requirements in an efficient and cost effective manner. Our terminal network is specifically designed to avoid excess dock handling and to provide distribution and consolidation capabilities at every NEMF terminal facility.

Equipment & Facilities

NEMF is proud of its COMPANY owned terminals and equipment. Our comprehensive facilities and maintenance programs allow us to provide the best in the industry to our valued accounts. In addition to our COMPANY owned terminals, tractors, trailers, and straight trucks, we also provide specialized equipment such as Temperature Controlled, Flat Beds and Garment-On-Hanger (GOH) units.

Customer Satisfaction Departments

NEMF has a centralized Customer Satisfaction Department in Lehighton , Pennsylvania (800-847-2728), in addition to Customer Satisfaction Representatives at every terminal. Whether you need local or multi-terminal contact, we can meet your every requirement.

Our state-of-the-art tracing system allows all of our Customer Satisfaction Representatives to instantly provide you with the current status of your shipment.

Scheduled Service

NEMF offers consistent, scheduled service. In order to meet our stringent service standards, over 80% of our LTL shipments move on line haul schedules, i.e., units that are dispatched at preset times nightly with pre-assigned drivers.

Our schedules are closely monitored daily, weekly, and monthly to insure quality “on time, every time” service.

Workers

NEMF workers are our greatest asset. Every NEMF employee is committed to handling your freight expeditiously and damage free. We continually train our people to “do it right the first time, every time.”

In 1977, the Chairman of the Board, Myron P. Shevell, bought New England Motor Freight, a troubled Northeast regional less-than-truckload (LTL) carrier, from Farmland Dairies. Under his leadership, the company has grown from 55 units and five terminals to more than 10,000 pieces of equipment and 40 terminals throughout the Northeast, Midwest and Puerto Rico and is now the region’s fastest-growing family-owned LTL carrier. NEMF also reaches 80 percent of the U.S. population through service partnerships.

Mr. Shevell received an Associate’s Degree from George Washington University and a Bachelor’s Degree from New York University. He also attended the Academy of Advanced Traffic.

Mr. Shevell was named 1999 Master Entrepreneur in the Ernst & Young Entrepreneur of the Year Awards. The Master Entrepreneur designation recognizes an individual who has maintained management excellence over a sustained period of time. It is one of the most prestigious awards that can be given to an independent business owner in the United States.

Mr. Shevell is Chairman of the New Jersey Motor Truck Association and Vice Chairman of the board of directors of New Jersey Transit. He is a regional director of the Bank of New York, N.A. He is also a member of the National Defense Executive Reserve of the U.S. Department of Transportation, the Traffic Club of North Jersey and the Raritan Traffic Club.

Excellence in Motion