NASSTRAC Carrier of the Year for 2005

NASSTRAC Provider Relations Chairperson, Janet Kemp, has announced that New England Motor Freight has received the 2005 Carrier of the Year Award for the Eastern Coverage category. This prestigious award, sponsored by NASSTRAC and Logistics Management Magazine, recognizes carriers that demonstrate excellence in performance and results. This shipper-driven awards program conducts a survey enabling shippers to grade only the carriers they utilize on a quantitative scale in the following areas:

• Customer Service (Overall Responsiveness, Employee Attitude, Problem- Solving, Dependability and Sales Force Support)

• Operational Excellent (Transit Time Standards, On-time Delivery, Delivery Flexibility, Billing Accuracy and Claims Resolution)

• Pricing (Price Competitiveness, Pricing Structure, Flexibility, Contract Language)
  Business Relationships (Strategic Partnership, National Account Manager Effectiveness, Years in Relationship)

• Leadership/ Technology (Electronic Capabilities, Visibility Tools, Industry Innovation, Leader in New Service Offerings)

New England Motor Freight also received the NASSTRAC Carrier of the Year for the Regional Carrier division in 2002. Representatives from New England Motor Freight will proudly accept the Carrier of the Year Award at the 2005 NASSTRAC Awards Program on Monday, Sept. 26, at the Sheraton Inner Harbor Hotel in Baltimore, MD.